We are the property managers for those tired of their property managers!
The mission of Carolina Residential Group is to provide excellent service in a terribly under-served industry. Our goal is for everyone that comes in contact with our team to feel the energy, passion, and integrity that we bring to the table every day.
Phase 1: Client Consultation:
One of our sales agents will sit down with you (preferably at the home we will be managing) and will walk the property to give a “rent ready” assessment of what’s needed to rent the home out. Then, our agent will sit down with you, review the contract, and answer any and every question you have. We will go over hot topics such as marketing and repairs, as well as bring up scenarios you may have never thought of — how we handle home warranties and appliances that are under manufacturer warranty, for instance. This meeting sets the expectations very clearly, so everyone is on the same page moving forward.
Phase 2: Marketing:
Once the property management agreement is signed, we will proceed to get the property ready for marketing. This includes (but is not limited to) assisting with paint, flooring, appliances, as well as any miscellaneous repairs/updates that may need to be done – such as changing out lights, plumbing fixtures, etc. Once the property is in rent ready condition, we will send our leasing agent on site to take a full set of clear, professional photos, and list the property on all the major websites tenants are searching including the MLS, Zillow, Trulia, Facebook, Apartments.com, and Realtor.com. We then field all the phone calls, show the property, and screen the prospects accordingly to ensure they are the best fit for your home. After all, the success of your rental property and the success of our property management company are in the tenant’s hands. Choose wisely!
Phase 3: Tenant Placement:
Once we have approved a prospective tenant, we collect a security deposit, sign a lease, and perform a move-in inspection with the tenant. We introduce them to our processes and systems and make sure expectations are clearly laid out. We ensure they know when rent is due, whom rent is to be paid to, and so on. Again, clear expectations in every phase is the key to success!
Contact Us